Thanks for visiting this page. Your satisfaction with our product is of utmost importance to us. Hence, we have kept our Refund and Cancellation policy quite simple, transparent, and straight forward which will help you to get more confidence in our products and services

To understand our Refund and Cancellation policy, please go through below details: -

REFUND POLICY

1. 100% Refunds

   We are liable to refund the full amount paid by you for your orders with us in below circumstances:

   1. If Live/On-Demand/Pre-Recorded webinar is cancelled by ‘Office Trainings’ due to circumstances beyond our control like technical issues, natural calamities, or issues at speaker’s end.
   2. If you cancel your order within 48 hours from the scheduled time of Live/On-Demand/Pre-Recorded. No refunds will be made if your request for cancellation us made less than before 48 hours of the scheduled time of webinar.
2. Partial Refunds

   Partial refunds are applicable where an order is made for combo deals which may include DVD, Live Webinar, Pre-recorded webinar, PDF transcript, Digital download or any product available with us. If you cancel such order completely then you are eligible to get full refund of the amount paid against your combo order but if you already use or would like to use any 1 or 2 products from the combo deal then the full amount of the products used by you will be charged and balance will be refunded from the combo price paid by you.

CANCELLATION AND EXCHANGE POLICY

1. Office Trainings has the rights to cancel any Live/On-Demand/Pre-Recorded at short notice due to any unforeseen circumstances beyond our control.
2. Office Trainings reserves the rights to postpone any Live/On-Demand/Pre-Recorded webinar at short notice.
3. You can cancel your order 48 hours before the scheduled time of the Live/On-Demand webinar.
4. You can request for swap or exchange of your order of webinar with some other topic if available with us at our site. Below conditions will be applied for such exchanges: -
   1. If the price of the product to be exchanged is equivalent to the price of the product ordered, then no extra amount will be charged.
   2. If the price of the product to be exchanged is more than the price of the product ordered than difference in the price needs to be paid by customer
   3. If the price of the product to be exchanged is less than the price of the product ordered, then Office Trainings will return the difference of the amount to the customer.
5. Cancellation is not possible for the products already used by client, shipped to the client, or downloaded by client from the links sent by Office Trainings.

QUERIES RELATED TO REFUND AND CANCELLATION

For any queries related to refund or cancellation or exchange, please write to us at contact@officetrainings.com or call us at +1 818-584-2346