The pandemic threw everyone for a loop and in many cases, a very significant financial loss and for many, a large customer lose. There was no plan to get into this change, and there was no plan for coming out of it. This will help you adjust to the new normal, the ab normal. Business moves at the speed of trust – this is how to get there. 

For organizations that laid off or furloughed people, there will be a trust and engagement issue when they come back. There may even be a labor shortage in some industries, and that will drag down your company’s growth, performance, and profitability. Employees are ready to leave to find a more suitable job with better pay, benefits and promotional opportunities and less risk. Solidify your business customer care reputation by having engaged, enthusiastic employees. Current and future labour shortages will continue to drag down your company’s growth, performance and profitability.

This is your opportunity to learn the key to retaining employees and accelerating the productivity of your talent. This webinar shows you how to define and set an exciting workplace destination and define leadership attributes that focus on the importance of trust at all levels, the power of excellence, understanding how to lead and develop employees, and how to initiate creativity and continuous improvement to that will drive up customer loyalty and sales. 

In this webinar, you will learn the two main causes of employee turnover and how to remedy it, and how to adapt the leadership characteristics of successful business leaders and coaches. When you to apply the measurement tools that are available to leadership to help drive performance in a win-win manner, you will create enthusiastic, engaged employees. 

Webinar Objectives

• Be introduced to the most essential strategies coming out of the lockdown that engages, empowers and motivates employees 
• Implement the 5 fundamental qualities of leadership that inspire and engage your talent 
• Understand what really motivates employees, how to find out and support them  
• Model what sets exceptional leaders apart from poor performers 
• Be aware of the 5 crushing management mistakes that stop engagement  
• Learn the three questions to stop your good talent from leaving 
• Adopt the ‘5 Questions Survey’ to identify the productivity knowledge gaps in your leadership team 
• Identify the five levels of engagement – where do you and your employees stack up? 
• Explore the 4 Imperative to K.E.E.P. your employees and grow their capabilities 
  - Review two self-tests on loyalty and retention, and one on how to coach and be coached 
• Review two self-tests on loyalty and retention,  
• Use the resource that shows you how to coach and be coached 
• Implement the one page “know all about your employee” form 

Webinar Highlights

Complimentary Resources Provided at Completion of the Webinar, if requested:  

• Free PDF version of E-Book: Why Trust Me? Making Trust Your Competitive Edge
• Self-Test: Rating Your Soft Skill Leadership Attributes    (employee loyalty focus)
• Self-Test: Confidential Leadership Empowerment Survey     (employee retention focus)
• COACH – Coaching Skills Self-Assessment    (how to coach, empower, be coached)
• My L.I.S.T. – how to get to know the driving/ motivation side of an employee
• E-book: Keep Your Nurses and Healthcare Professionals for life (for healthcare professionals)
• Registration to the HCAHPS Breakthrough Leadership Webinar Series (health care only)
• A link to all the complimentary resources on the Bruce Lee web site
• Complimentary 30 minute coaching call on an issue related to this topic

Who Should Attend

What do great managers know that average managers do not when it comes to employee training, retention, motivation?

Experience has shown that implementing a solid employee development process, which includes industry best practices, can drive productivity up by almost 40%, at little cost.

Employees work for more than just money, you need to find out the biggest motivator. This is how to engage, inspire, educate, mpower everyone that will bring out their best every day, and at the same time, grow your company, and your reputation as an employer of choice. 

This webinar can be attended by:

• CEO
• COO
• Leadership
• Human Resource Directors
• Recruiting and Retention Specialist
• Retention Manager
• Recruiter
• Employee Experience / Engagement Manager
• Employee Relationship Manager
• Managers
• HR Professionals